FAQ's
WHEN AND WHERE IS THE CONVENTION?
The Uncanny Experience is being held on September 12th & 13th, 2026 at the Minneapolis Club, 729 2nd Ave S, Minneapolis, MN 55402.
Show hours are:
Saturday, 9/12/26 10am to 5pm Sunday, 9/13/26 10am to 5pm
*VIP and Omega Level Ticket Holders gain access at 9:30am
HOW MUCH ARE TICKETS?
Admission Pass pricing is as follows for online sales:
Weekend Admission Pass: $100.00
VIP Admission Pass: $380.00
Omega Admission Pass: $950.00
After Party Pass: $105.00
Kids Tickets: $15.00
Single Day Tickets are available as walk-up sales subject to capacity.
Tickets are limited. Anyone under 18 needs to be accompanied by an adult.
I BOUGHT MY TICKET ONLINE, WHAT TIME CAN I ARRIVE TO PICK UP MY TICKET?
Friday, 9/11: Pre-registration is open from 6:30pm to 8pm inside the main entrance of the venue.
Saturday 9/12 & Sunday 9/13: Registration opens at 8am.
General Admission ticket holders may enter at 10am. VIP & Omega ticket holders may enter at 9:30am.
CAN I BUY TICKETS ON - SITE?
Yes, unless the event is sold out. Purchases can be made at the registration booth.
DO I HAVE TO WEAR MY ADMISSION PASS AT ALL TIMES?
Yes, you must always wear your admission badge within the venue.
CAN I GET A REFUND?
There are no cancellations or refunds on ticket purchases unless the event is canceled.
If the event is rescheduled all tickets will roll over to the new date.
If you lose your badge, you must purchase a new one. We are not responsible for lost or stolen badges.
CAN I TAKE PICTURES AND VIDEOS?
Yes! If you are posting on social media be sure to tag @TheUncannyExp and #TheUncannyExperience
Please respect the privacy and ask before taking a picture of the celebrity guests, as some of them charge for their photos and autographs.
CAN I COSPLAY AT THE UNCANNY EXPERIENCE?
Yes, cosplay by attendees is highly encouraged! Come as a student of the Xavier Institute or as your favorite mutant hero or villain.
CAN I BRING MY DOG DRESSED AS MY FAVORITE MUTANT?
No pets are allowed except registered service animals
WHEN IS THE COSPLAY CONTEST?
Stay tuned for details.
WHAT IS YOUR POLICY ON PROP WEAPONS?
Guns are banned on the premises.
All costume props and weapons need to go through a weapons check located by the registration desk upon entry.
The props will be checked and tagged. No functional props or real weapons (i.e. swords, knives, brass knuckles) are allowed at The Uncanny Experience.
If it can be categorized as a weapon or considered to be a danger, it will not be permitted at the event.
If security deems a device, object, or weapon that you are carrying to be dangerous, you will be asked to leave.
If you use a prop in a harmful way to others or yourself, you will be asked to leave without re-entry or refund.
WHAT DO I DO IF I’M EXPERIENCING OR WITNESSING HARASSMENT?
We do not tolerate harassment at The Uncanny Experience. If you feel you are experiencing or witnessing harassment in the form of unwanted physical touch, offensive verbal comments, stalking, disruption of panels/events, unwanted filming or photographing, etc. please inform a staff member wearing a staff badge and/or security immediately.
Anyone asked to stop any harassing behavior is expected to comply immediately or they will be required to leave the event without reentry or refund.
WHAT ARE HEALTH AND SAFETY PROTOCOLS? ARE MASKS REQUIRED? DO I NEED A VACCINE CARD OR PROOF OF A NEGATIVE COVID - 19 TEST?
We will follow the health and safety guidelines set by city and state officials at the time of the event. For more information about the Minnesota State COVID-19 Requirements, visit:
ADA ACCOMMODATIONS
The Minneapolis Club is wheelchair accessible. Sign language interpretation is available for panel programming. When checking in, inform the registration desk attendant that you require an ADA sticker for your badge. They will provide you with an ADA sticker and an ADA companion sticker. These stickers will indicate to staff and security that you may need extra assistance. One companion sticker is given per ADA sticker. We will have a first aid/quiet room for those who need it.
OUTSIDE FOOD AND BEVERAGES?
Small snacks or small sealed water bottles are ok. Meals are not allowed
WHERE CAN I PARK AND HOW DO I GET THERE?
The Minneapolis Club offers an hourly parking rate on their seven-floor covered ramp. You can access the skyway ramp via the club entrance. Parking is $15.00 for the full day.
WHERE ARE THE ATM MACHINES?
There are no ATMs in the venue. Please arrive cash ready.
WHERE IS LOST & FOUND LOCATED?
Lost & Found is located in the main lobby at the Registration Desk.
DO I HAVE TO PAY EXTRA TO GET AUTOGRAPHS AND PHOTO OPS?
Yes, the guests will have varying prices for their autographs and photo ops which can be purchased on-site during show hours. Availability is on a first come first serve basis. VIP and Omega ticket holders will have priority access lines.
Please visit www.theuncannyexperience.com for updates on costs associated with special guests.
DO VIP AND OMEGA TICKETS ALLOW YOU TO SKIP LINES?
Yes, there will be priority access lines for registration, autograph, and photo ops for VIP and Omega ticket holders.
INTERESTED IN PRESS CREDENTIALS?
Email info@giantsizeproductions.com with your interest, your media outlet, and which day(s)you’d like to cover at the event.
INTERESTED IN EXHIBITING?
Write to info@giantsizeproductions.com and a team member will get back to you.
INTERESTED IN VOLUNTEERING?
We need volunteers to help make the event run smoothly. If you’re interested in signing up to be a volunteer, please contactinfo@giantsizeproductions.com
ARE YOU INTERESTED IN SPONSORING?
Write to info@giantsizeproductions.comwith details on your company/organization and someone will coordinate with you.
WHO RUNS THE UNCANNY EXPERIENCE?
Visit our About Us section to learn more about us.
DO YOU HAVE ANY QUESTIONS NOT ANSWERED HERE?
Feel free to contact us on our CONTACT US page!